Terms

Last Updated: September 9, 2025

These Terms of Service (“Terms”) govern the use of services provided by MEE Video Production (“MEE”, “we”, “us”, “our”). By booking, purchasing, or otherwise engaging with our videography, photography, or social media management services (the “Services”), you (“Client”, “you”, “your”) agree to these Terms.

If you do not agree to these Terms, please do not use or engage our Services.

1. Services

MEE provides videography, photography, and social media management services as outlined in individual agreements, proposals, or invoices. The scope of work will be confirmed in writing prior to project commencement.

2. Client Responsibilities

The Client agrees to:

  • Provide accurate information and access required to deliver Services.

  • Obtain all necessary permissions, licenses, or consents for filming or photography at locations.

  • Ensure compliance with venue rules, event regulations, and third-party restrictions.

  • Provide safe working conditions for MEE staff and subcontractors.

3. Personal Data & Privacy

  • We collect and process client personal data (e.g., contact information, billing details, project information, and media content) in order to deliver Services.

  • All personal data is handled in accordance with our Privacy Policy .

  • By using our Services, you consent to the collection and processing of your information as described in our Privacy Policy.

4. Payment Terms

  • A non-refundable deposit (as specified in your invoice or agreement) is required to confirm bookings.

  • Full payment is due by the agreed deadline. Services may be withheld if payments are incomplete.

  • Late payments may be subject to additional fees or interest charges.

5. Cancellations & Rescheduling

  • Cancellations made by the Client after booking are non-refundable.

  • Rescheduling is subject to availability and may incur additional costs.

  • If MEE must cancel due to unforeseen circumstances, any payments made will be refunded in full, and no further liability will apply.

6. Media Ownership & Usage

  • Client Ownership: The Client owns the right to personal likeness and project-specific media delivered.

  • MEE Rights: MEE retains copyright ownership of all media unless otherwise agreed in writing.

  • MEE reserves the right to use completed works for portfolio, promotional, and marketing purposes unless the Client requests in writing that their content remain private.

  • The Client is responsible for securing all rights to music, logos, or third-party materials they provide to MEE.

7. File Delivery & Retention

  • Final edited files will be delivered via digital download, cloud storage, or agreed methods.

  • Raw footage and working files may be stored for up to 12 months unless otherwise specified.

  • MEE is not liable for maintaining backup copies once final files have been delivered.

8. Social Media Management

Where MEE provides social media management Services:

  • The Client must provide necessary access or permissions to accounts.

  • The Client remains responsible for compliance with third-party platform rules.

  • MEE is not liable for account suspensions, breaches, or actions taken by social media platforms.

9. Limitation of Liability

  • MEE will take reasonable steps to deliver high-quality Services but does not guarantee specific outcomes (e.g., audience engagement, social media reach, or commercial success).

  • MEE shall not be held liable for:

    • Loss of data due to events outside our control.

    • Unauthorized use of delivered content by third parties.

    • Delays or failures caused by Client actions, third-party providers, or force majeure events.

  • Our total liability shall not exceed the fees paid by the Client for the Services in question.

10. Disputes

  • Any disputes must first be addressed in writing to r.abad@meevideoproduction.ca.

  • These Terms shall be governed by the laws of Alberta, Canada.

  • Any legal claims shall be brought exclusively in the courts of Alberta.

11. Changes to Terms

MEE may update these Terms from time to time. The updated Terms will be posted on www.meevideoproduction.ca with the revised “Last Updated” date. Continued use of our Services constitutes acceptance of the updated Terms.

12. Contact

For questions regarding these Terms, please contact:

MEE Video Production
1513 26 Ave SW Calgary, Alberta, Canada
r.abad@meevideoproduction.ca
www.meevideoproduction.ca